Question 1

Can I try it first?

Accepted Answer

Yes. Starter and Pro both come with a free 14-day trial. Set up your trust center, add your documents and share the link with a real buyer before you decide. Pro+ is set up with our team and also offers a free trial; get started by connecting with us.

Question 2

Who can access my data?

Accepted Answer

Your data is strictly yours and only you decide what information will be public facing. We enforce strict multi-tenant data isolation and role-based access control alongside encryption at rest, meaning no one outside your organization (including our team, other customers, or third-party AI models) can view or train on your documents without explicit authorization. Your Team: Only users you invite and assign permissions to can access your admin portal or view internal compliance documents. Your Buyers: Buyers and external reviewers must sign your NDA and receive explicit approval from your team before accessing restricted documents. Our Team: iNeedTrust staff cannot view customer documents or security libraries unless explicitly authorized by you for support troubleshooting. AI Models: Your uploaded documents and questionnaire responses are never used to train public or shared AI models. Every prompt is isolated to your organization's private environment.

Question 3

Can I switch plans later?

Accepted Answer

Yes. Upgrade any time and the new features unlock right away. If you downgrade, the change takes effect at the end of your billing period.

Question 4

Do you use our documents to train AI?

Accepted Answer

No. On every plan, your content is never used to train AI models. Pro+ customers can also set their own AI data rules to match their company policy.

Question 5

Can the AI fill in custom RFPs and security questionnaires?

Accepted Answer

Yes. Upload a customer's security questionnaire or the security section of an RFP, and the AI drafts answers from your own documents. Your team reviews and approves every answer before anything is sent. All usage subject to a 'Fair Use Policy'

Question 6

Can I use one plan for my clients or to resell iNeedTrust?

Accepted Answer

No. Each plan covers one company and its own subsidiaries or product lines. Agencies, consultants and resellers who want to run trust centers for other companies should contact us about partner pricing.

Question 7

Can we pay by invoice?

Accepted Answer

Yes, for annual plans. Contact us and we'll set it up.

Question 8

What happens if I don't renew?

Accepted Answer

At contract termination, your public facing trust center will be disabled. You will have 30 days from that point to take backups of your data manually before your data is archived. We will assist you if you need further help with data extraction. We can re-activate your archived data once you decide to reinstate your plans within 1 year. Please connect with us if you'd like more information.

Question 9

What happens after my free trial ends?

Accepted Answer

You will have 30 days from that point to take backups of your data before your data is archived. We will assist you if you need further help with data extraction.

Question 10

How is iNeedTrust different from the competition in the market?

Accepted Answer

iNeedTrust starts from an AI-native workflow: faster setup, AI document classification, SCF-backed mappings, and health scoring that keeps content current. The goal is to give lean B2B SaaS teams trust infrastructure without enterprise-level overhead.

Transparent Pricing. No Surprises.

Choose the plan that fits your team

Starter

Pro

Pro+

The Math on Manual Security Reviews

Your numbers

The comparison

Pricing Questions, Answered Directly

Ready to build trust?

Transparent Pricing. No Surprises.

Choose the plan that fits your team

Starter

Pro

Pro+

Scale9 features

Branding4 features

Sharing documents securely4 features

Save your team time3 features

Security and support5 features

The Math on Manual Security Reviews

Your numbers

The comparison

Pricing Questions, Answered Directly

Ready to build trust?