The Trust Center That Runs Itself

AI Automation

AI does the heavy lifting

AI classifies documents, drafts answers, and flags staleness. You review and publish: nothing goes live without a human, nothing waits on one.

• Questionnaire Automation

  Upload your security documentation once. The knowledge base drafts questionnaire answers, including Cyber Insurance Q&A, from mapped controls and evidence, with confidence scoring and a person approving before anything goes out.

  • Drafted from published evidenceQuestionnaire answers draw from the controls, policies, certifications, and documents already mapped in your trust center knowledge base.
  • Reusable institutional memoryA question answered once becomes reusable context for the next buyer review, insurance renewal, or internal security request.
  • Confidence scoringConfidence signals show which answers are strongly supported by existing evidence and which ones need a human pass before sharing.
  • Human review before sendAI drafts the repetitive work. Your team reviews, corrects, and approves before any answer is published or sent outside.
• AI Assistant

  Give evaluators instant answers grounded in your published controls and evidence. Nothing fabricated, everything sourced.

  • Conversational Q&AVisitors ask plain-language questions; answers are sourced directly from your published content.
  • Evidence-backed answersEvery AI response cites the specific control, document, or policy it drew from. Evaluators can verify claims in one click.
  • Smart searchSemantic search across your entire trust center content. Evaluators find what they need without navigating menus or reading through pages.
  • Human oversightAI stays inside your published content: nothing fabricated, nothing surfaced that you have not approved.
• AI Document Classification

  Upload SOC 2 reports, pen tests, policies, and DPAs. AI classifies each file, maps evidence to controls, and suggests access tiers, at 80%+ accuracy on first attempt.

  • Document type detectionSOC 2 reports, penetration tests, policies, DPAs, and supporting evidence are classified by what they actually contain.
  • Sensitivity-aware routingClassification includes sensitivity signals so public, gated, and dataroom-only material can be separated before publication.
  • Control mappingEvidence is mapped to relevant controls, turning a static upload into proof evaluators can trace from claim to source document.
  • 80%+ first-attempt accuracyThe first pass handles most tagging and mapping work, then your team corrects edge cases before anything reaches buyers.
• Cyber Insurance Q&A

  Cyber insurance renewals ask many of the same questions as enterprise buyers. iNeedTrust drafts the underwriting answers from the same knowledge base as your trust center.

  • Underwriting answers from evidenceUse your mapped controls, policies, certifications, and dataroom evidence to draft recurring insurer answers instead of rebuilding them each time.
  • Renewal-cycle reuseA questionnaire answered once feeds the next renewal, buyer review, or self-assessment, with human review before anything leaves.
  • Same controls buyers inspectUnderwriters and evaluators both care about MFA, backups, incident response, vulnerability management, vendor risk, and access control. One control library supports both.
  • Less 11 PM evidence huntingWhen the insurer asks for proof, point to linked documents, freshness signals, and control coverage instead of chasing files across drives and email.

Platform

The Engine Behind Your Trust Center

Every feature exists to save time or remove friction. Evidence transparency, not marketing copy.

• Self-Maintaining Trust Center

  iNeedTrust tracks expirations at 75, 60, and 30 days, flags outdated content, and relinks control evidence when you upload renewed documents.

  • Ongoing health signalsFreshness, coverage, and document status feed the same maintenance loop, so decay shows up before a buyer finds it.
  • 75, 60, and 30 day alertsExpiration warnings start early enough for the owner to renew evidence, replace documents, or explain what changed.
  • Staleness detectionOutdated content is flagged as a maintenance problem, not left buried in a static page that buyers assume is current.
  • Renewed evidence relinkingUpload a renewed SOC 2 report and related evidence links update across mapped controls instead of being repaired one by one.
• Evaluator Self-Service + Dataroom

  Share pentest reports, audit findings, and compliance documents securely with verified visitors, complete with NDA signing and audit trail.

  • Visitor verificationEmail verification, OAuth authentication, and domain-based access control ensure only authorized visitors see your documents.
  • NDA signingBuilt-in electronic NDA signing via DocuSeal. Visitors sign before accessing sensitive documents.
  • Watermarked downloadsEvery PDF download is watermarked with the visitor's email, company, and timestamp, so leaks are discouraged and documents trace back to their requester.
  • Granular accessControl access per document, per visitor group, with time-limited grants and automatic expiration.
  • Audit trailEvery view, download, and access event is logged. Know exactly who accessed what and when.
• Dashboard + Weekly Value Reports

  Track evaluator visits, downloads, and engagement depth. Weekly reports quantify questionnaire time saved and turn compliance work into pipeline visibility.

  • Evaluator visit trackingSee when prospects are using the trust center instead of inferring security review progress from a quiet inbox.
  • Engagement depthReview depth shows which pages, controls, and evidence areas receive attention during buyer evaluation.
  • Document download signalDownloads and access events show which reports or policies buyers needed before moving forward.
  • Weekly value reportA weekly report connects questionnaire time saved and evaluator activity to the pipeline work your team can actually see.
• Requirements Layer

  AI-generated requirements map many-to-many to SCF controls with source metadata, giving automated evaluations a structured foundation.

  • Structured requirementsRequirements turn broad control statements into clearer obligations that evaluators and automated tools can inspect.
  • Many-to-many SCF mappingA requirement can connect to multiple SCF controls, and one control can support multiple requirements without duplicating evidence.
  • Source metadataRequirement records carry source context, so the path from framework expectation to control and evidence stays traceable.
  • Built for automated evaluationsStructured requirements prepare your trust center for buyers and agents that inspect posture programmatically instead of reading PDFs by hand.
• Machine-Readable by Default

  JSON-LD and schema.org vocabulary let automated tools consume your compliance posture programmatically, built for agent-driven vendor evaluation.

  • Structured posture dataTrust center content is shaped so controls, documents, and evidence are not trapped as prose-only pages.
  • JSON-LD outputJSON-LD gives search engines and automated tools a machine-readable representation of your published trust content.
  • schema.org vocabularyCommon web vocabulary makes the trust center easier for external systems to parse without custom scraping logic.
  • Agent-driven evaluation readyAs buyers use automated review tools, your posture can be consumed programmatically instead of being reduced to a PDF attachment.

Evidence & Compliance

Prove your posture

Framework-mapped controls, verified certifications, and live vulnerability signal. Every claim traces back to a document you can point at, not a marketing bullet.

Some of these features are on the roadmap. Please refer to the Pricing page for the most up-to-date live functionality.

• SCF-Backed Control Library

  Demonstrate your security posture with framework-mapped controls, linked evidence, and real-time coverage scoring.

  • Framework mappingMap controls to SOC 2, ISO 27001, NIST or any of the 30+ frameworks using the Secure Controls Framework with 800+ control definitions.
  • Evidence linkingAttach documents, certifications, and policies directly to controls. Visitors see proof, not promises.
  • Coverage scoringReal-time health scores show completeness, freshness, evidence depth, and verification status across your control library.
  • Public trust centerControls are displayed on your branded trust center with filtering by framework, category, and implementation status.
• Certifications & Compliance

  Display certifications with verified badges, expiration alerts, and compliance roadmaps that show evaluators where you stand.

  • Verified badgesUpload certification evidence and receive auto-verified badges displayed on your trust center. Evaluators see proof, not claims.
  • Expiration trackingAutomated alerts 30, 60, and 90 days before certifications expire. Never let a stale badge undermine your credibility.
  • Compliance roadmapsShow which frameworks you're pursuing with a visible timeline; transparency about where you're headed builds trust too.
  • Multi-framework mappingOne certification can satisfy controls across multiple frameworks; SCF-backed mappings eliminate redundant evidence.
• Completeness Assessment

  iNeedTrust checks your control coverage against ISO 27001, SOC 2, NIST or any of the 30+ framework requirements and ranks what's missing. It confirms controls are enabled and mapped, not that their evidence is current; that ships in v2.

  • Control coverage scoringAI checks your enabled controls against ISO 27001, SOC 2, NIST or any of the 30+ framework control sets, then shows the percentage of required controls already turned on.
  • Gap rankingMissing controls are grouped by framework and SCF domain, so your team sees what needs enabling instead of guessing from a spreadsheet.
  • Remediation prioritiesActions are ranked by impact: missing controls, unmapped requirements, and low-coverage areas surface before auditors or evaluators do.
  • Honest scope signalShare a clear coverage view as a directional signal, not an attestation: it shows which controls are enabled. Evidence verification ships in v2.
• Vulnerability Monitoring

  Stay ahead of vulnerabilities with automated CVE monitoring, threat intelligence enrichment, and public advisory publishing.

  • NVD syncAutomated nightly sync from the National Vulnerability Database. CVEs are matched to your technology stack automatically.
  • Alert subscriptionsVisitors can subscribe to vulnerability alerts for your trust center. They get notified when you publish new advisories.
  • Public advisoriesPublish vulnerability statements and assessments directly on your trust center. Show customers you take security seriously.
  • Threat intelligenceCVE buzz scoring enriches vulnerabilities with real-world exploit data and trending threat signals.
• Subprocessor Registry

  Declare vendors and DPA status once. iNeedTrust turns them into a public subprocessor registry with change notifications, objection windows, and GDPR Art. 28 support.

  • Public vendor recordPublish the subprocessors your trust center visitors need to understand, including the vendor context and processing status you maintain.
  • Change notificationsWhen the list changes, notification workflows support the advance written notice buyers and controllers expect under GDPR Art. 28.
  • Objection windowsObjection periods make subprocessor changes explicit instead of hiding legal review in scattered email threads.
  • DPA status visibilityTrack DPA status beside the vendor record so evaluators see the data-processing context, not just a company name.
• Trust Center Health Score

  One number reflects document expiration, control coverage, evidence freshness, and framework completeness, surfacing issues before a review stalls.

  • One health scoreA single score rolls up the trust center signals that matter: documents, controls, evidence freshness, and framework coverage.
  • Expiration pressure surfaced earlyExpired or aging documents lower confidence before they become the reason a buyer asks for a newer report.
  • Coverage and completenessControl coverage and framework completeness show whether your posture is well supported or still missing evidence in key areas.
  • Proactive maintenance queueThe score points your team toward the next fixes instead of waiting for evaluator pressure to reveal what broke.

Trust Center Experience

What evaluators see

A branded, self-serve trust center evaluators can walk through without a call, plus visibility on who's looking, when, and how deeply.

• Secure Dataroom

  Share pentest reports, audit findings, and compliance documents securely with verified visitors, complete with NDA signing and audit trail.

  • Visitor verificationEmail verification, OAuth authentication, and domain-based access control ensure only authorized visitors see your documents.
  • NDA signingBuilt-in electronic NDA signing via DocuSeal. Visitors sign before accessing sensitive documents.
  • Watermarked downloadsEvery PDF download is watermarked with the visitor's email, company, and timestamp, so leaks are discouraged and documents trace back to their requester.
  • Granular accessControl access per document, per visitor group, with time-limited grants and automatic expiration.
  • Audit trailEvery view, download, and access event is logged. Know exactly who accessed what and when.
• Custom Branding

  Your trust center should look like yours. Automatic brand extraction pulls your colors and logo into a professional layout in seconds.

  • Automatic brand extractionEnter your domain and your logo, brand colors, and favicon are extracted automatically, matching your site from the first visit.
  • Custom color themesFine-tune primary, secondary, and accent colors. Light and dark mode support ensures your trust center looks polished in every context.
  • Logo and imageryUpload your logo, set a custom favicon, and add hero imagery. Every visual element reinforces your brand identity.
  • Professional layoutsChoose from layout templates for different audiences, from a minimal single-page design to comprehensive multi-section.
• Visitor Intelligence

  iNeedTrust shows what prospects review, what they ask, and which documentation gaps keep appearing across sessions.

  • Visitor review patternsSee which trust center areas prospects inspect during active evaluation cycles, from controls to documents and dataroom requests.
  • Question gap detectionRepeated questions expose places where the trust center story is unclear, unsupported, or missing the evidence buyers expected.
  • Evaluation-cycle signalEngagement depth helps your team spot when a prospect is reviewing security seriously instead of guessing from email traffic.
  • Documentation prioritiesCross-session patterns show which control explanations, policies, or evidence links deserve attention before the next buyer asks.